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<title>Staff Monkey: Frequently Asked Questions</title>
<updated>2008-07-01T14:20:09.912-06:00</updated>
<link href='http://www.staffmonkey.net/faq/' rel='self'/>
<author></author><entry>
<title type='text'>Do monkey&apos;s really love bananas THAT much?!</title>
<id>Do_monkeys_really_love_bananas_</id>
<updated>2008-07-01T14:20:09.912-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#Do_monkeys_really_love_bananas_'/>
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 We do.  We really, really do.
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<title type='text'>How much does Staff Monkey cost?</title>
<id>How_much_does_Staff_Monkey_cost</id>
<updated>2008-07-01T14:15:04.549-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#How_much_does_Staff_Monkey_cost'/>
<content type='html'>
 That&apos;s a great question!  Right now I have 2 pricing structures. If you are an individual who has to raise support, the fee is $25 per month (which can most likely be expensed). If you are a part of a larger ministry, like a church, the fee is $50 per month. In both cases, the billing cycle is six months at a time. 
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<title type='text'>Is there an initial set-up cost?</title>
<id>Is_there_an_initial_set-up_cost</id>
<updated>2008-07-01T14:14:42.449-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#Is_there_an_initial_set-up_cost'/>
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 There are no initial set-up costs.
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<title type='text'>Why are HTML emails better than my cool paper newsletters?</title>
<id>Why_are_HTML_emails_better_than</id>
<updated>2008-07-01T14:14:20.262-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#Why_are_HTML_emails_better_than'/>
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 a) You will save an incalculable amount of time with Staff Monkey - no more folding, stuffing, sticking and licking!  &lt;br /&gt;&lt;br /&gt;b) Stamps are $0.42 each... that&apos;s like a whole banana. Enough said!&lt;br /&gt;&lt;br /&gt;c) How much &lt;strong&gt;more&lt;/strong&gt; time do &lt;strong&gt;you&lt;/strong&gt; spend with your email each day than you do with your regular mail?  Do you think it&apos;s any different for your donors?  No need to answer - Staff Monkey knows and so do you... 
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<title type='text'>Why are HTML emails better than my cool plain emails?</title>
<id>Why_are_HTML_emails_better_t101</id>
<updated>2008-07-01T14:13:57.102-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#Why_are_HTML_emails_better_t101'/>
<content type='html'>
 a) Imagine, for a moment, your donor receiving and immediately reading your beautiful, in-color and well-written (actually, Staff Monkey can&apos;t guarantee that part) e-letter as it pops up in their inbox!  There&apos;s no clicking on some file.  There&apos;s no &quot;go here&quot; directive.  Just a wonderful newsletter for them to enjoy... with pictures and everything, right there!  We know, good story...&lt;br /&gt;&lt;br /&gt;b) OK, let&apos;s get serious then. You will be able to &lt;strong&gt;know&lt;/strong&gt; who is reading your e-mails, who is not receiving them and what links they are clicking on. Can you do that with your current email newsletters?&lt;br /&gt;&lt;br /&gt;c) Staff Monkey sends out each email to each recipient (you can even include their name in the newsletter). No nasty BCC lists.
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<title type='text'>Why not send out an email and attach a .pdf?</title>
<id>Why_not_send_out_an_email_and_a</id>
<updated>2008-07-01T14:13:21.568-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#Why_not_send_out_an_email_and_a'/>
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 a) Because HTML is cooler... honestly, it just is.  &lt;br /&gt;&lt;br /&gt;b) Pdf&apos;s are often hard for recipients to read.  You have to zoom in and scroll around to see everything.  And that&apos;s if they can even open it!  How many times have you heard, &quot;I couldn&apos;t open your email&quot;? With HTML emails, it&apos;s all right there exactly when opened, no clicking involved.&lt;br /&gt;&lt;br /&gt;c) In Staff Monkey emails, weblinks are easily accessible by the touch of a button (without having to list long web addresses). For example, a recipient who wants to donate to an InterVarsity staff member can go &lt;span style=&quot;font:12px Arial, Verdana, Helvetica, sans-serif; &quot;&gt;&lt;u&gt;&lt;a href=&quot;http://www.intervarsity.org/donate/to/David_Oberly&quot; rel=&quot;external&quot; title=&quot;Donate to InterVarsity&quot;&gt;here.&lt;/a&gt;&lt;/u&gt;&lt;/span&gt;
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<title type='text'>How will my donors know the e-mails are from me if you are sending them?</title>
<id>How_will_my_donors_know_the_e-m</id>
<updated>2008-07-01T14:13:00.862-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#How_will_my_donors_know_the_e-m'/>
<content type='html'>
 Because your name and email will be in the &quot;&lt;strong&gt;From:&lt;/strong&gt;&quot; field. Every email campaign &lt;u&gt;you send out&lt;/u&gt; will be exactly that, from you.  No unsightly logos for Staff Monkey or anyone else.  No &quot;From&quot; field that reads: &quot;9HD83TFS43JOCP94958@staffmonkey.net&quot;.  Just you.
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<title type='text'>How will I get my donors signed up to receive my newsletters?</title>
<id>How_will_I_get_my_donors_signed</id>
<updated>2008-07-01T14:12:47.446-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#How_will_I_get_my_donors_signed'/>
<content type='html'>
 If you already send your donors emails then all you&apos;ll need to do is send us an Microsoft Excel file with their email, first name and last name.  If you aren&apos;t sending them emails yet, you need to ask them if you can start. Send them a self-addressed, stamped postcard.  Call them.  Or we can even setup an online sign-up form for you where your donors can go and sign themselves up - it&apos;s very easy!
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<title type='text'>What templates do you have?</title>
<id>What_templates_do_you_have</id>
<updated>2008-07-01T14:12:13.297-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#What_templates_do_you_have'/>
<content type='html'>
 Staff Monkey provides 3 basic templates that we can customize with whatever pictures, web-safe fonts and colors you want!  You can see the 3 examples here:  &lt;a href=&quot;../templates/postcard/index.html&quot; rel=&quot;self&quot; title=&quot;Postcard&quot;&gt;prayercard&lt;/a&gt; (think postcard, mostly a nice picture... with a paragraph of text), your &lt;a href=&quot;../templates/newsletter/index.html&quot; rel=&quot;self&quot; title=&quot;Newsletter&quot;&gt;basic newsletter&lt;/a&gt; and a &lt;a href=&quot;../templates/2column/index.html&quot; rel=&quot;self&quot; title=&quot;Two Column&quot;&gt;2-column&lt;/a&gt; newsletter format. &lt;br /&gt;&lt;br /&gt;Staff Monkey can often do special graphic work to personalize your newsletters.
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<title type='text'>How do I get the pictures and info I want in my emails to you?</title>
<id>How_do_I_get_the_pictures_and_i</id>
<updated>2008-07-01T14:11:52.726-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#How_do_I_get_the_pictures_and_i'/>
<content type='html'>
 Whenever you are ready to send out a prayer update or newsletter, you will send us an email with an attached Word document containing the text of your newsletter as well as any pictures you want to use in your newsletter in .jpg format.  Staff Monkey does the rest.
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<title type='text'>Will I get to see the final product before it’s sent out?</title>
<id>Will_I_get_to_see_the_final_pro</id>
<updated>2008-07-01T14:11:28.860-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#Will_I_get_to_see_the_final_pro'/>
<content type='html'>
 YES!!  We will send you a test email (which will be especially important for you to proofread one last time as Staff Monkey doesn&apos;t proofread your newsletters).  If it looks good you&apos;ll email us back and we&apos;ll send out your newsletter for whenever you want it sent!
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<title type='text'>You said I&apos;ll be able to see who is getting my emails?</title>
<id>You_said_Ill_be_able_to_see_who</id>
<updated>2008-07-01T14:10:56.981-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#You_said_Ill_be_able_to_see_who'/>
<content type='html'>
 YES!  A week after you send out your newsletter we&apos;ll send you an excel report so you can see the following: who received your email, who didn&apos;t, who opened it, who didn&apos;t, which URLs were clicked on, who forwarded your emails to whom and who unsubscribed.
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<title type='text'>OK, OK... I’m actually, well, a little cheap – really, why should I do this?</title>
<id>OK_OK_Im_actually_well_a_little</id>
<updated>2008-07-01T14:10:33.935-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#OK_OK_Im_actually_well_a_little'/>
<content type='html'>
 Aside from the reasons given in FAQ #3, #4 and #5, the likelihood that your $25/ month will more than pay for itself is very high. Your donors will be reading your correspondence more frequently and thus be more connected with you and your ministry.  Seth and Jill have definitely seen a difference in donor response since they started sending out updates in this manner.
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<title type='text'>What?! Are you saying that this will help my fundraising?</title>
<id>What_Are_you_saying_that_this_w</id>
<updated>2008-07-01T14:10:06.307-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#What_Are_you_saying_that_this_w'/>
<content type='html'>
 That is exactly what Staff Monkey is saying!  &lt;br /&gt;&lt;br /&gt;If you didn&apos;t have to print, fold, stuff and lick 300 newsletters every time, you&apos;d actually send out an update every month!  But you DO have to print, fold, stuff and lick 300 newsletters so you only get around to it 4 times a year!&lt;br /&gt;&lt;br /&gt;By &quot;getting in front&quot; of your donors &lt;strong&gt;every month&lt;/strong&gt; you&apos;ll have a donor base that is better connected to what you are doing on a more regular basis which will inevitably result in those donors giving to the ministry more frequently.  &lt;br /&gt;&lt;br /&gt;Staff Monkey is a monthly &quot;subscription&quot; because &lt;strong&gt;you need&lt;/strong&gt; to be sending out correspondence to those people who are enabling you to be on campus every month.
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<title type='text'>OK, there&apos;s this guy I know who wants to do this, how do I, er... he, get started?</title>
<id>OK_theres_this_guy_I_know_who_w</id>
<updated>2008-07-01T14:09:32.974-06:00</updated>
<link href='http://www.staffmonkey.net/faq/#OK_theres_this_guy_I_know_who_w'/>
<content type='html'>
 Just contact us (or have your friend contact us)! There is an initial set-up that we will need to go through together.  Its very simple and won&apos;t take that long.  We can answer all of your other questions then too.
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